Committed to building great relationships, dedicated Client Services Manager Zanna Verco plays a key role supporting the smooth functioning of our sales department. Managing essential administrative and marketing priorities including scheduling appointments, client liaison services, social media messaging and preparation of key promotional material, Zanna is adept at juggling multiple competing priorities. A trusted member of the Caporn Young team, Zanna's broad-reaching customer service experience means she's well-placed to meet increased client expectations in an industry where responsiveness is everything. Passionate about helping people, Zanna's calm approach is reflected in the strategic solutions she offers our clients.
Displaying fabulous attention to detail, Zanna has a great understanding of the intricacies presented during the sales process, always mindful of any potential challenges that may occur. Previous client-facing roles have equipped her with a deep empathy for those in many different life situations. Known for her wonderful sense of humour, Zanna loves bringing a smile to people's faces with a positive attitude that gets the best out of every situation. Enjoying a balanced approach to life, Zanna spends her time outside of work with a long list of fulfilling pursuits including reading, gardening, yoga, travelling and socialising.