A passion for building supportive and trusting relationships is vital to Liliana Talemaitoga's role as Business Development Manager - North.
Being professional, yet personable is key and she ensures she takes the time to really listen and understand her client's needs.
A people person, gregarious and proactive, Liliana began her career in property in 2009 where she worked as a receptionist at a boutique western suburbs agency before working in assistant property management.
A year later, she moved to another western suburbs agency where she managed her own portfolio. Soon after she moved to another agency where she managed 180 properties.
Two years later, she decided business development was the next step in her career.
In the five years she spent in that role, Liliana played a significant part in increasing her company's portfolio by almost 300 per cent and was awarded Business Development Manager of the year in 2014-2015.
Liliana says working in business development has never-ending variety, where no two days are ever the same, as are no two clients.
It is this diversity as to why she thoroughly enjoys her job.
Being pro-active to potential client needs and ensuring her finger is always on the pulse for any opportunities which may arise is important to Liliana.
A results driven individual, Liliana strives for best service and fully comprehends her client's exact situation to discover why investment is a path they wish to pursue.
Enabling someone to achieve a certain goal, ideally with better results than first anticipated, is one of the most rewarding parts of being a business development manager, she says.