A passion for building supportive and trusting relationships is vital to Liliana Talemaitoga's role as Business Development Manager.
Being professional, yet personable is key and she ensures she takes the time to really listen and understand her client's needs.
A people person, gregarious and proactive, Liliana began her career in property in 2009 where she worked as a receptionist at a boutique western suburbs agency before working in assistant property management.
A year later, she moved to another western suburbs agency where she managed her own portfolio. Soon after she moved to another agency where she managed 180 properties.
Two years later, she decided business development was the next step in her career.
In the five years she spent in that role, Liliana played a significant part in increasing her company's portfolio by almost 300 per cent and was awarded Business Development Manager of the year in 2014-2015.
Liliana says working in business development has never-ending variety, where no two days are ever the same, as are no two clients.
It is this diversity as to why she thoroughly enjoys her job.
Being pro-active to potential client needs and ensuring her finger is always on the pulse for any opportunities which may arise is important to Liliana.
A results driven individual, Liliana strives for best service and fully comprehends her client's exact situation to discover why investment is a path they wish to pursue.
Enabling someone to achieve a certain goal, ideally with better results than first anticipated, is one of the most rewarding parts of being a business development manager, she says.
Just a really quick note to pass on some positive feedback.
Last night my partner Lauren and I had the pleasure of meeting Liliana from CYPM.
We recently purchased a new home in Salter Point and Lauren will be renting her Dianella townhouse.
After a few unimpressive interactions with local agents, we were pleased to be referred to Liliana.
The difference in presentation was vast. Liliana presented CY’s PM model in a professional, thorough and personable way.
She gave us some brilliant styling tips and referred us to a CY preferred cleaner and removalist.
Lauren was very impressed and wasn’t letting Liliana leave without signing up!!
We’re so glad we’re recommencing our relationship with CYPM. As a past tenant, I know the CY process is thorough and professional.
I remember Jen Dias being super friendly and professional… and this has stuck in my mind. The little things genuinely matter.
Anyway, I thought I’d take 2 mins to share. We were genuinely impressed and feel very comfortable with Liliana at the helm!
From day 1 of dealing with Liliana and Nathan, they were both very professional, friendly and gave us exceptional service. We have used other agents in the past but the service from the Caporn and Young team was exceptional.
I recently moved to Caporn Young for their property management services and it has been a flawless experience so far. Liliana, Nathan, Megan and the team have been extremely professional, friendly and helpful from the beginning of the process and provided detailed updates every step of the way.
My family and I were in the UK while trying to find a property. Liliana and the team went above and beyond to help us, calling and keeping in touch even with the time difference. Amazing.
We have been considering renting our house on a number of occasions and it has now come to the stage that we need to press ‘go’. Liliana has been absolutely amazing to deal with, never pushy, always accommodating (sensitive to home inspections being fulfilled around my baby’s schedule) and extremely knowledgeable. Her guidance as to where to set our price point and her back end research on applicants has left me feeling very comfortable with our new tenant.
Liliana created so much interest on day one that we didn’t need to host any further home opens and she was able to balance the tenants requirements with our requirements to find a perfect balance when it came to contact dates and price.
Coming from a car sales background, I have loathed dealing with car sales people / real-estate agents, however Liliana has changed my thoughts on this – her professionalism, attention to detail and open communication is something very rare in the industry.
Thank you to Liliana and your team. I am looking forward to continuing to do business with your company into the future.
It has been the first time I've used a real estate and having Liliana from the Fremantle branch made it so easy, if there was anything she didn't know she got back promptly with the answers and direction.
Cassandra has been wonderful and now the two ladies that are looking after the properties while she is away have also been super helpful.
Being a maintenance company for Caporn Young. I have been able to see how effective they operate from various perspectives. Through their operations as a professional real-estate company, i have been able to see the high level of satisfaction coming from both homeowners and tenants. Friendly and easy to deal with. Highly recommend!
What an amazing team. I wish I could give 10 stars!
We bought our beautiful house in Attadale at an auction with the help of Aidan and Lara. They were totally professional and helped and guided a couple of first time auction novices to secure our dream home. It didn’t stop there, we needed to lease the home for a few months until we sold ours, so we chose Caporn Young to help us. Within a week they had found a perfect tenant and I can’t speak highly enough of the optimal care and communication with keeping our property exactly as we bought it 9 months ago. A huge thank you to Aidan, Lara, Nathan, Liliana and the beautiful Rimu. I would definitely recommend you all.
Totally Professional at all times. I chose by recommendation, Caporn Young to manage my rental unit. I have had rental properties over 40 years. Finally I have trust and confidence in a Property manager and the team. They give a whole new meaning to the word professionalism. Manners, constant communication and do genuinely care. Matters are dealt with asap. Special thanks to Loretta, Liliana and Nathan who have the work ethics I expect.
Professional, reliable, efficient, great attention to detail and good communication are just a few of the reasons why my investments properties are with the team at CY. Thanks to Gloria and Liliana for the ‘no stress’ and ‘can do’ attitude.
Liliana and Gloria made the process of moving in to my new home as easy as possible, and have been a pleasure to deal with whenever I’ve had to enquire about anything. I would highly recommend Caporn Young as their staff are second to none
Maddi and Liliana were attentive and thorough from the moment they first visited. They stood out from the three other businesses I had come through, and it was an easy decision bringing them on board. A decision vindicated by the home having to be opened only once, and a great couple placed in the property. I would have no hesitation using CY again, and in particular would highly recommend the leasing and management duo of Maddi and Liliana.
CY is such a great company with which to deal. We have had great service, support and timely advice from Maddison Martino and Liliana Talemaitoga. Thank you CY!
Having worked in the Real Estate industry for many years now, there seems to be a stigma put on Real Estate agents, in particular Property Managers. I would lke to share my experience dealing with Lachlan and Liliana from the initial signing of the lease as the leasing agents, to Brooke and Blair for managing the property. From the outset, Lachlan and Liliana were extremely helpful, responsive and made our move from Melbourne (which was a stressful time) extremely stressfree. Brooke and Blair then took over to manage the property and what can I say, they have been an absolute pleasure to deal with! They are so on the ball with everything, and nothing is ever to much trouble! Looking forward to our continued relationship with Caporn Young! Thanks team